Privacy Policy (the boring but important stuff)

Who we are 

As you know at Purvida we are committed to bringing down rates of anxiety so we can all live a life of happiness, strength and purpose, so we want to ensure the trust and confidence of our visitors to our web site. In particular, we want you to know that Purvida is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Grab a cuppa and read on.


Types of data we collect

Website Cookies


What are cookies?

Like most websites, the Purvida website uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.



Information collected via cookies

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. Purvida can use cookies to monitor your browsing and purchasing behaviour on our site.



How long are cookies stored for?

  • Persistent cookies

These cookies remain on a user's device for the period specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.


  • Session & Necessary cookies

These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.


Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.


  • Analytics

These cookies allow a site to understand how visitors engage with the site.


Cookies used by purvida

crumb: This cookie is set by websites that use the Squarespace platform. The cookie is used to prevent cross-site request forgery (CSRF).

Duration: One Session

Type: Necessary


ss_cvr: This cookie is set by websites that use the Squarespace platform. The cookie is used to identify unique visitors and tracks a visitor's sessions on a site.

Duration: 1 year 11 months 28 days 23 hours 59 minutes

Type: Analytics


ss_cvt: This cookie is set by websites that use the Squarespace platform. The cookie is used to identify unique visitors and tracks a visitor's sessions on a site.

Duration: 29 minutes

Type: Analytics


Removing cookies

If you do decide you’d like to remove cookies from your device we know how to help. Below are links to the most common internet browsers around, if your browser is not listed here please refer to the help section in your own browser.

Safari on your iPhone, iPad, or iPod touch

Android's web browser

Internet Explorer

Firefox

Chrome

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu


Social media

We use social media to broadcast messages and updates about events and news. On occasion, we may reply to comments or questions you make to us on social media platforms. You may also see adverts from Purvida on social media that are tailored to your interests.


Depending on your settings and the privacy policies used by social media and messaging services like Facebook, Instagram, LinkedIn or Twitter, we may receive non-personally-identifying demographic or analytical information from these services that enable us to better understand the reach and effectiveness of our advertising.


How do we collect your information?

Other than the cookie information we gather via your visit to our site, we do not collect any other information unless you make a purchase, opt-in to marketing emails or use the contact us section of our site. 


Information we collect by making a purchase from Purvida

As you know we offer our holistic healthcare services through a unique experience and this requires you to provide the following to ensure we can deliver our service:

Name;

Address;

Email;

Phone number (optional) 


How we secure your data

All personal information (PII) is encrypted at rest and intransit. Access to any PII is via a unique user identification and password, all devices that have access to PII use AES encryption and no credentials are shared. 


Data sharing

To keep your worries at bay Purvida DO NOT share your personal data with any third party, so you can sleep easy. 



Data retention

  • Purchases

For any purchase from the Purvida website such as sales of our experience, records are retained for 6 years for UK tax purposes and as such are exempt from data deletion requests. 



  • Communications via the Purvida website

Although we love to talk to all our clients we only keep communications (emails) for 1 month

  • Social media communications

For all other platforms that you can communicate with Purvida such as Facebook, Instagram, LinkedIn, Twitter etc you should view their own privacy policy for data retention.


Subject access request

You have the right to request that we give you a copy of the data we hold about you, this is a ‘Data Subject Access Request’. To process any request, we will need to verify your identity before any information can be changed, restricted, removed, or released to you.



Right to deletion

You have the right to request that we delete any data that we hold on you.



Right to restrict processing

You have the right to request that we restrict processing of your information:

  • if you believe the information that we hold is incorrect, or

  • if you can show that our processing is unlawful, or

  • if you want us to stop processing your data but you do not want us to erase it (for example, you may wish us to hold it for legal reasons, to defend a legal claim).

Right to rectification

  • If your details are incorrect, incomplete or have changed, you can contact us to request that we update your information.


How to contact us

If you would like to file a ‘Data Subject Access Request’ (DSAR), make a complaint or just want to tell us how much you enjoy our session please use the ‘contact us’ part of our site.


Right to complain

You have the right to complain about our processing to the Information Commissioner if you believe we are not processing your data in a proper manner via https://ico.org.uk/make-a-complaint/.


Updates to this policy

If you have subscribed (opted-in) to our email list we will inform you of updates, if not please feel free to come back and visit our website for updates.


Company information

Purvida is a limited company registered in the UK under PURVIDA LTD Company number 13030123

SAGE.png